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Lead Trial Experience
A company is looking for a Lead, Trial Experience. Key Responsibilities Provide leadership, coaching, and support to Trial Experience Specialists to enhance performance Serve as the primary point of contact for management inquiries and customer support escalations Monitor team performance metrics and recommend process improvements for service quality Required Qualifications Bachelor's Degree or equivalent SaaS experience preferred Prior experience in SaaS sales and managing the full sales cycle Experience leading customer-facing teams in a fast-paced environment Strong technical aptitude and familiarity with CRM systems Working knowledge of social media management and digital marketing tools
A company is looking for a Lead, Trial Experience.
Key Responsibilities
Provide leadership, coaching, and support to Trial Experience Specialists to enhance performance
Serve as the primary point of contact for management inquiries and customer support escalations
Monitor team performance metrics and recommend process improvements for service quality
Required Qualifications
Bachelor's Degree or equivalent SaaS experience preferred
Prior experience in SaaS sales and managing the full sales cycle
Experience leading customer-facing teams in a fast-paced environment
Strong technical aptitude and familiarity with CRM systems
Working knowledge of social media management and digital marketing tools