Licensed Client Service Associate

A company is looking for a Client Service Associate, Customer Service. Key Responsibilities Deliver exceptional customer service to address inquiries and resolve issues for LTC/IDI policy owners Educate employees on available LTC benefit options and facilitate the enrollment process Collaborate with teams to enhance processes based on customer feedback and stay updated on industry trends Required Qualifications Prior experience in account management, customer service, or a similar client-facing role An active insurance license or availability to obtain one upon hire Advanced proficiency in Microsoft Office applications and experience with CRM software Ability to work on a fast-paced team with specific deadlines Resourcefulness and a team-oriented, collaborative attitude

Mar 27, 2025 - 20:16

A company is looking for a Client Service Associate, Customer Service. Key Responsibilities Deliver exceptional customer service to address inquiries and resolve issues for LTC/IDI policy owners Educate employees on available LTC benefit options and facilitate the enrollment process Collaborate with teams to enhance processes based on customer feedback and stay updated on industry trends Required Qualifications Prior experience in account management, customer service, or a similar client-facing role An active insurance license or availability to obtain one upon hire Advanced proficiency in Microsoft Office applications and experience with CRM software Ability to work on a fast-paced team with specific deadlines Resourcefulness and a team-oriented, collaborative attitude