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Live Chat Customer Service Representative
A company is looking for a Live Chat Representative to provide exceptional customer service through online chat interactions. Key Responsibilities Respond to customer inquiries and provide information about services via online chat Assist customers with scheduling service appointments and resolving issues Document customer interactions and maintain accurate records of chat conversations Required Qualifications High school diploma or equivalent Proven experience in a customer service role, preferably in a live chat environment Familiarity with CRM software and live chat platforms Ability to multitask and handle multiple chat conversations simultaneously Ability to work independently and as part of a team
A company is looking for a Live Chat Representative to provide exceptional customer service through online chat interactions.
Key Responsibilities
Respond to customer inquiries and provide information about services via online chat
Assist customers with scheduling service appointments and resolving issues
Document customer interactions and maintain accurate records of chat conversations
Required Qualifications
High school diploma or equivalent
Proven experience in a customer service role, preferably in a live chat environment
Familiarity with CRM software and live chat platforms
Ability to multitask and handle multiple chat conversations simultaneously
Ability to work independently and as part of a team
