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Medical Billing Quality Coordinator
A company is looking for a Call Quality Assurance Coordinator. Key Responsibilities Implement and uphold Quality Assurance Policy and Procedures for the NPSC Conduct and manage quality assurance reviews for new hires and employees failing to meet standards Act as a liaison between NPSC and Billing Centers while supporting customer service improvements Required Qualifications Completion of the 12th grade with 3-5 years of experience in a medical billing setting Experience in client relations and proven leadership abilities Experience in quality programs or procedures is a plus An associate's or bachelor's degree in Business or Computer Science is a plus
A company is looking for a Call Quality Assurance Coordinator.
Key Responsibilities
Implement and uphold Quality Assurance Policy and Procedures for the NPSC
Conduct and manage quality assurance reviews for new hires and employees failing to meet standards
Act as a liaison between NPSC and Billing Centers while supporting customer service improvements
Required Qualifications
Completion of the 12th grade with 3-5 years of experience in a medical billing setting
Experience in client relations and proven leadership abilities
Experience in quality programs or procedures is a plus
An associate's or bachelor's degree in Business or Computer Science is a plus