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Network Support
A company is looking for a Network Support professional to work remotely. Key Responsibilities Proactively manage incidents to prevent high severity issues Lead high severity incidents and provide timely business updates Create Root Cause Analysis reports for Sev-1 outages and propose permanent fixes Required Qualifications CCNA certification Experience with routers, switches, and WAN technologies Knowledge of incident and service management Experience with SD WAN technologies Ability to perform initial triage on networking devices
A company is looking for a Network Support professional to work remotely.
Key Responsibilities
Proactively manage incidents to prevent high severity issues
Lead high severity incidents and provide timely business updates
Create Root Cause Analysis reports for Sev-1 outages and propose permanent fixes
Required Qualifications
CCNA certification
Experience with routers, switches, and WAN technologies
Knowledge of incident and service management
Experience with SD WAN technologies
Ability to perform initial triage on networking devices