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New York Customer Success Manager
A company is looking for a Customer Success Manager to support clients and enhance user experience. Key Responsibilities Manage day-to-day communications with clients in North America & Europe Oversee onboarding of new accounts and ensure successful implementation Partner with Product & Engineering teams on client implementations and feedback Required Qualifications 5+ years of experience in Client Services at a B2B technology product company Experience working with asset managers or institutional investors is a plus Knowledge of API, data analytics, and SQL is advantageous Bachelor's degree or equivalent required Ability to work effectively in a remote and global team environment
A company is looking for a Customer Success Manager to support clients and enhance user experience.
Key Responsibilities
Manage day-to-day communications with clients in North America & Europe
Oversee onboarding of new accounts and ensure successful implementation
Partner with Product & Engineering teams on client implementations and feedback
Required Qualifications
5+ years of experience in Client Services at a B2B technology product company
Experience working with asset managers or institutional investors is a plus
Knowledge of API, data analytics, and SQL is advantageous
Bachelor's degree or equivalent required
Ability to work effectively in a remote and global team environment
