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Ombudsman Analyst I
A company is looking for an Ombudsman Analyst I (PCD/PWD). Key Responsibilities Receive, handle, monitor, and respond to customer demands Interface with customers through Ombudsman contact channels (telephone and email) Draft responses to Citizen's Demands Registration System (BACEN-RDR) and municipal and state PROCONs Required Qualifications Previous experience in Consumer law and conflict mediation is a plus Intermediary English skills High attention to detail Strong organizational skills Ability to adapt to changing priorities in a fast-paced environment
A company is looking for an Ombudsman Analyst I (PCD/PWD).
Key Responsibilities
Receive, handle, monitor, and respond to customer demands
Interface with customers through Ombudsman contact channels (telephone and email)
Draft responses to Citizen's Demands Registration System (BACEN-RDR) and municipal and state PROCONs
Required Qualifications
Previous experience in Consumer law and conflict mediation is a plus
Intermediary English skills
High attention to detail
Strong organizational skills
Ability to adapt to changing priorities in a fast-paced environment