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Oracle Service Delivery Manager
A company is looking for an Oracle Service Delivery Manager. Key Responsibilities Coordinate support resources and facilitate communication with customers, internal partners, and vendors Manage and oversee 24x7 support operations delivered by a global team Ensure excellence in service delivery to maximize customer satisfaction and minimize downtime Required Qualifications Minimum of 10 years of applicable industry experience in delivering Enterprise IT Services 3 to 5 years managing teams in an IT Service Delivery organization Proven ability to manage multiple accounts and engagements across various industries and technologies Demonstrable experience managing customers and delivery of IT services Bachelor's degree preferred
A company is looking for an Oracle Service Delivery Manager.
Key Responsibilities
Coordinate support resources and facilitate communication with customers, internal partners, and vendors
Manage and oversee 24x7 support operations delivered by a global team
Ensure excellence in service delivery to maximize customer satisfaction and minimize downtime
Required Qualifications
Minimum of 10 years of applicable industry experience in delivering Enterprise IT Services
3 to 5 years managing teams in an IT Service Delivery organization
Proven ability to manage multiple accounts and engagements across various industries and technologies
Demonstrable experience managing customers and delivery of IT services
Bachelor's degree preferred