Outbound Customer Service Specialist

A company is looking for an Outbound Customer Service Representative. Key Responsibilities Manage Coverage Kanban to ensure timely coverage of assigned hearings Provide onboarding and training for attorneys, including online resources and FAQs Maintain communication with clients regarding hearing statuses and assist with customer service inquiries Required Qualifications Experience in team building Prior experience in phone sales, instruction, or coordination is helpful but not required Legal experience or education is beneficial but not required Professional and technical savvy on the telephone

Mar 31, 2025 - 23:58

A company is looking for an Outbound Customer Service Representative. Key Responsibilities Manage Coverage Kanban to ensure timely coverage of assigned hearings Provide onboarding and training for attorneys, including online resources and FAQs Maintain communication with clients regarding hearing statuses and assist with customer service inquiries Required Qualifications Experience in team building Prior experience in phone sales, instruction, or coordination is helpful but not required Legal experience or education is beneficial but not required Professional and technical savvy on the telephone