Patient Billing Customer Service Rep
A company is looking for a Customer Service Support Representative for Patient Billing Customer Service.
Key Responsibilities
Answer 80+ inbound calls daily from patients, doctor's offices, and insurance carriers
Initiate payment plans for patients with outstanding balances
Utilize multiple resources to resolve patient inquiries while on the phone
Required Qualifications and Education
High School Diploma or equivalent required
Minimum 1+ year of work experience required
Previous experience in medical billing, customer service, or call center preferred
Experience in a high-volume call environment with multiple computer applications is desirable
Familiarity with patient interactions regarding medical information is strongly preferred
A company is looking for a Customer Service Support Representative for Patient Billing Customer Service.
Key Responsibilities
Answer 80+ inbound calls daily from patients, doctor's offices, and insurance carriers
Initiate payment plans for patients with outstanding balances
Utilize multiple resources to resolve patient inquiries while on the phone
Required Qualifications and Education
High School Diploma or equivalent required
Minimum 1+ year of work experience required
Previous experience in medical billing, customer service, or call center preferred
Experience in a high-volume call environment with multiple computer applications is desirable
Familiarity with patient interactions regarding medical information is strongly preferred