Patient Billing Customer Service Rep

A company is looking for a Customer Service Support Representative for Patient Billing Customer Service. Key Responsibilities Answer 80+ inbound calls daily from patients, doctor's offices, and insurance carriers Initiate payment plans for patients with outstanding balances Utilize multiple resources to resolve patient inquiries while on the phone Required Qualifications and Education High School Diploma or equivalent required Minimum 1+ year of work experience required Previous experience in medical billing, customer service, or call center preferred Experience in a high-volume call environment with multiple computer applications is desirable Familiarity with patient interactions regarding medical information is strongly preferred

Feb 13, 2025 - 16:04

A company is looking for a Customer Service Support Representative for Patient Billing Customer Service. Key Responsibilities Answer 80+ inbound calls daily from patients, doctor's offices, and insurance carriers Initiate payment plans for patients with outstanding balances Utilize multiple resources to resolve patient inquiries while on the phone Required Qualifications and Education High School Diploma or equivalent required Minimum 1+ year of work experience required Previous experience in medical billing, customer service, or call center preferred Experience in a high-volume call environment with multiple computer applications is desirable Familiarity with patient interactions regarding medical information is strongly preferred