Patient Billing Customer Service Rep
A company is looking for a Customer Service Support Representative for Patient Billing Customer Service.
Key Responsibilities
Answer 80+ inbound calls daily from patients, doctor's offices, and insurance carriers
Initiate payment plans for patients with outstanding balances
Utilize multiple resources to resolve patient inquiries while on the phone
Required Qualifications
High School Diploma or equivalent required
Minimum 1+ year work experience required
Previous work in medical billing, customer service, or call center preferred
Experience in a high-volume call environment with multiple computer windows is desirable
Previous interaction with patients regarding medical information is strongly preferred
A company is looking for a Customer Service Support Representative for Patient Billing Customer Service.
Key Responsibilities
Answer 80+ inbound calls daily from patients, doctor's offices, and insurance carriers
Initiate payment plans for patients with outstanding balances
Utilize multiple resources to resolve patient inquiries while on the phone
Required Qualifications
High School Diploma or equivalent required
Minimum 1+ year work experience required
Previous work in medical billing, customer service, or call center preferred
Experience in a high-volume call environment with multiple computer windows is desirable
Previous interaction with patients regarding medical information is strongly preferred