![Building A Digital PR Strategy: 10 Essential Steps for Beginners [With Examples]](https://buzzsumo.com/wp-content/uploads/2023/09/Building-A-Digital-PR-Strategy-10-Essential-Steps-for-Beginners-With-Examples-bblog-masthead.jpg)
![How One Brand Solved the Marketing Attribution Puzzle [Video]](https://contentmarketinginstitute.com/wp-content/uploads/2025/03/marketing-attribution-model-600x338.png?#)
![How to Use GA4 to Track Social Media Traffic: 6 Questions, Answers and Insights [VIDEO]](https://www.orbitmedia.com/wp-content/uploads/2023/06/ab-testing.png)
Product Owner, CRM & Telephony
A company is looking for a Product Owner, CRM & Telephony. Key Responsibilities Own and manage the CRM & Telephony product roadmap to align with business needs Optimize telephony and call center technologies to enhance efficiency and customer satisfaction Collaborate with stakeholders to gather insights and define product requirements Required Qualifications 3+ years of experience in Product Ownership or Product Management roles Experience managing CRM, telephony, or customer engagement platforms Strong understanding of agent workflows and call center operations Proven ability to translate business needs into product requirements Strong data-driven decision-making skills with experience tracking performance metrics
A company is looking for a Product Owner, CRM & Telephony.
Key Responsibilities
Own and manage the CRM & Telephony product roadmap to align with business needs
Optimize telephony and call center technologies to enhance efficiency and customer satisfaction
Collaborate with stakeholders to gather insights and define product requirements
Required Qualifications
3+ years of experience in Product Ownership or Product Management roles
Experience managing CRM, telephony, or customer engagement platforms
Strong understanding of agent workflows and call center operations
Proven ability to translate business needs into product requirements
Strong data-driven decision-making skills with experience tracking performance metrics