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Provider Systems Support Specialist
A company is looking for a Systems Support Specialist to provide support to healthcare providers using specific systems. Key Responsibilities Triage and respond to inbound provider support requests Provide step-by-step system guidance and conduct root cause analysis Maintain documentation of interactions and track issues until resolution Required Qualifications High School Diploma or GED U.S. Citizenship Ability to obtain favorable DoD background investigation 2+ years of experience in customer service or medical office Technology proficient with ability to navigate multiple systems
A company is looking for a Systems Support Specialist to provide support to healthcare providers using specific systems.
Key Responsibilities
Triage and respond to inbound provider support requests
Provide step-by-step system guidance and conduct root cause analysis
Maintain documentation of interactions and track issues until resolution
Required Qualifications
High School Diploma or GED
U.S. Citizenship
Ability to obtain favorable DoD background investigation
2+ years of experience in customer service or medical office
Technology proficient with ability to navigate multiple systems