Remote Customer Success Director

A company is looking for a Regional Director, Customer Success. Key Responsibilities Build, scale, and lead high-performing Customer Success teams Manage relationships and drive outcomes for complex, strategic enterprise-level clients Oversee client onboarding and implementation programs to ensure successful adoption of solutions Required Qualifications Minimum of 5+ years of leadership experience in Customer Success or Account Management 10+ years of experience managing relationships with enterprise-level clients, preferably in education or government sectors Proven track record in developing strategies for client retention and loyalty Strong analytical skills with a data-driven approach to decision-making Experience in cross-functional collaboration with senior leaders across various departments

Apr 17, 2025 - 20:25

A company is looking for a Regional Director, Customer Success. Key Responsibilities Build, scale, and lead high-performing Customer Success teams Manage relationships and drive outcomes for complex, strategic enterprise-level clients Oversee client onboarding and implementation programs to ensure successful adoption of solutions Required Qualifications Minimum of 5+ years of leadership experience in Customer Success or Account Management 10+ years of experience managing relationships with enterprise-level clients, preferably in education or government sectors Proven track record in developing strategies for client retention and loyalty Strong analytical skills with a data-driven approach to decision-making Experience in cross-functional collaboration with senior leaders across various departments