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Remote Customer Success Manager
A company is looking for a Remote Customer Success Manager. Key Responsibilities Understand customer needs and derive value from the platform Conduct structured account reviews and maintain key client relationships Train and onboard clients while contributing to process improvements Required Qualifications 2+ years of experience in customer-facing roles such as Customer Success or Account Management Prior experience in B2B SaaS, VoIP, or communications software preferred Experience holding a quota and negotiating contracts Ability to build trust and communicate effectively with diverse customer levels Capability to explain technical concepts in an understandable manner
A company is looking for a Remote Customer Success Manager.
Key Responsibilities
Understand customer needs and derive value from the platform
Conduct structured account reviews and maintain key client relationships
Train and onboard clients while contributing to process improvements
Required Qualifications
2+ years of experience in customer-facing roles such as Customer Success or Account Management
Prior experience in B2B SaaS, VoIP, or communications software preferred
Experience holding a quota and negotiating contracts
Ability to build trust and communicate effectively with diverse customer levels
Capability to explain technical concepts in an understandable manner