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Resolution Analyst
A company is looking for a Resolution Analyst. Key Responsibilities Resolve escalated client issues and disputes Provide account reconciliations and manage billing adjustments Collect on delinquent accounts and update management on potential issues Required Qualifications One or more years of B2B Collections experience Advanced Excel skills, including data manipulation and Pivot Tables Associates degree or equivalent experience preferred Minimum 2 years of experience in finance, customer service, or collections Knowledge of Oracle ERP system is a plus
A company is looking for a Resolution Analyst.
Key Responsibilities
Resolve escalated client issues and disputes
Provide account reconciliations and manage billing adjustments
Collect on delinquent accounts and update management on potential issues
Required Qualifications
One or more years of B2B Collections experience
Advanced Excel skills, including data manipulation and Pivot Tables
Associates degree or equivalent experience preferred
Minimum 2 years of experience in finance, customer service, or collections
Knowledge of Oracle ERP system is a plus