Retail Customer Service Supervisor

A company is looking for a Supervisor, Customer Service (Retail). Key Responsibilities: Supervise and lead a team of retail customer service representatives, providing guidance and support Monitor the customer service area, assisting in resolving inquiries and ensuring a positive experience Track and report on customer service metrics, collaborating on process improvements Qualifications: High school diploma or equivalent (Bachelor's degree preferred) Minimum of two (2) years of experience in a retail/customer service supervisory role Strong leadership skills with the ability to motivate a team Knowledge of retail operations and customer service principles Ability to multitask and work efficiently in a fast-paced environment

Apr 11, 2025 - 13:57

A company is looking for a Supervisor, Customer Service (Retail). Key Responsibilities: Supervise and lead a team of retail customer service representatives, providing guidance and support Monitor the customer service area, assisting in resolving inquiries and ensuring a positive experience Track and report on customer service metrics, collaborating on process improvements Qualifications: High school diploma or equivalent (Bachelor's degree preferred) Minimum of two (2) years of experience in a retail/customer service supervisory role Strong leadership skills with the ability to motivate a team Knowledge of retail operations and customer service principles Ability to multitask and work efficiently in a fast-paced environment