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Senior Director of Service Delivery
A company is looking for a Sr. Director, Service Delivery Management. Key Responsibilities Serve as a trusted executive partner to clients, fostering long-term relationships and ensuring business alignment Lead the development and execution of comprehensive account strategies that drive revenue growth and customer satisfaction Oversee the delivery of high-impact technology solutions, ensuring alignment with client business objectives and market trends Required Qualifications Bachelor's degree in Business, IT, or a related field; MBA preferred 15+ years of leadership experience in Service Delivery, IT Operations, or Technology Consulting, with at least 5+ years in an executive or senior leadership role Proven ability to drive business transformation, change management, and enterprise-wide strategic initiatives Extensive experience in managing large-scale, fixed-price engagements, including contract negotiations and financial oversight PMP certification preferred; experience with Agile, ITIL, or Six Sigma methodologies is a plus
A company is looking for a Sr. Director, Service Delivery Management.
Key Responsibilities
Serve as a trusted executive partner to clients, fostering long-term relationships and ensuring business alignment
Lead the development and execution of comprehensive account strategies that drive revenue growth and customer satisfaction
Oversee the delivery of high-impact technology solutions, ensuring alignment with client business objectives and market trends
Required Qualifications
Bachelor's degree in Business, IT, or a related field; MBA preferred
15+ years of leadership experience in Service Delivery, IT Operations, or Technology Consulting, with at least 5+ years in an executive or senior leadership role
Proven ability to drive business transformation, change management, and enterprise-wide strategic initiatives
Extensive experience in managing large-scale, fixed-price engagements, including contract negotiations and financial oversight
PMP certification preferred; experience with Agile, ITIL, or Six Sigma methodologies is a plus