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Support Services Analyst
A company is looking for an Analyst, Support Services (Contractor). Key Responsibilities Provide high-quality support to customers via calls, emails, and chat across multiple platforms Create and manage support tickets, ensuring accurate documentation and timely follow-up Research solutions using available resources and collaborate with teammates for issue resolution Required Qualifications High school diploma or equivalent 1+ years experience using Google Suite products 1+ years experience in the Customer Service field Experience in an IT/Help Desk Support environment (preferred) Degree in Computer Information Technology or Education (preferred)
A company is looking for an Analyst, Support Services (Contractor).
Key Responsibilities
Provide high-quality support to customers via calls, emails, and chat across multiple platforms
Create and manage support tickets, ensuring accurate documentation and timely follow-up
Research solutions using available resources and collaborate with teammates for issue resolution
Required Qualifications
High school diploma or equivalent
1+ years experience using Google Suite products
1+ years experience in the Customer Service field
Experience in an IT/Help Desk Support environment (preferred)
Degree in Computer Information Technology or Education (preferred)