Support Specialist & Software Integrator

A company is looking for a Support Specialist & Software Integrator. Key Responsibilities Provide customer support and troubleshoot software-related issues while adhering to service level agreements Assist clients with software integration by installing, configuring, and maintaining applications across platforms Collaborate with internal teams and vendors to ensure successful project delivery and continuous improvement of support processes Required Qualifications Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field; Master's degree preferred 3 to 5 years of experience in a support or service management role, preferably in the software or wealth management industry Strong experience with Oracle databases, SQL, and PL/SQL Familiarity with CI/CD pipelines, cloud platforms, and microservices architecture Previous experience in software development with knowledge of design, testing, and debugging methodologies

Apr 4, 2025 - 16:23

A company is looking for a Support Specialist & Software Integrator. Key Responsibilities Provide customer support and troubleshoot software-related issues while adhering to service level agreements Assist clients with software integration by installing, configuring, and maintaining applications across platforms Collaborate with internal teams and vendors to ensure successful project delivery and continuous improvement of support processes Required Qualifications Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field; Master's degree preferred 3 to 5 years of experience in a support or service management role, preferably in the software or wealth management industry Strong experience with Oracle databases, SQL, and PL/SQL Familiarity with CI/CD pipelines, cloud platforms, and microservices architecture Previous experience in software development with knowledge of design, testing, and debugging methodologies