Technical Account Management Manager

A company is looking for a Manager of Technical Account Management, Majors & Enterprise (North/Northeast). Key Responsibilities Lead, mentor, and motivate a team of Technical Account Managers (TAMs) to deliver exceptional service Collaborate with various teams on strategic account plans to drive customer retention and growth Identify and address technical issues, ensuring high levels of customer satisfaction and efficient resolution Required Qualifications 7+ years of experience in a customer-facing technical role, such as TAM or Solutions Engineer 3+ years of experience managing technical customer-facing teams Practical understanding of cloud services, architectures, and security best practices, with relevant CSP certifications preferred Familiarity with container technologies like Docker and Kubernetes B.S. in Computer Science, Engineering, or a related field, or equivalent experience

Apr 18, 2025 - 23:33

A company is looking for a Manager of Technical Account Management, Majors & Enterprise (North/Northeast). Key Responsibilities Lead, mentor, and motivate a team of Technical Account Managers (TAMs) to deliver exceptional service Collaborate with various teams on strategic account plans to drive customer retention and growth Identify and address technical issues, ensuring high levels of customer satisfaction and efficient resolution Required Qualifications 7+ years of experience in a customer-facing technical role, such as TAM or Solutions Engineer 3+ years of experience managing technical customer-facing teams Practical understanding of cloud services, architectures, and security best practices, with relevant CSP certifications preferred Familiarity with container technologies like Docker and Kubernetes B.S. in Computer Science, Engineering, or a related field, or equivalent experience