Title Success Specialist
A company is looking for a Titles Success Specialist.
Key Responsibilities
Manage customer communications regarding auto refinance or purchase loan registration and title work
Handle escalated matters and ensure timely resolution while maintaining service level agreements
Document all interactions and manage inbound and outbound communications effectively
Required Qualifications
High school diploma or equivalent required
One year of motor vehicle titling experience preferred, with special consideration for knowledge of all 50 states
Three months of experience in the Title Department for internal candidates
One year of leadership experience in an operations environment preferred
Ability to interpret DMV statutes, policies, and procedures related to motor vehicle titling
A company is looking for a Titles Success Specialist.
Key Responsibilities
Manage customer communications regarding auto refinance or purchase loan registration and title work
Handle escalated matters and ensure timely resolution while maintaining service level agreements
Document all interactions and manage inbound and outbound communications effectively
Required Qualifications
High school diploma or equivalent required
One year of motor vehicle titling experience preferred, with special consideration for knowledge of all 50 states
Three months of experience in the Title Department for internal candidates
One year of leadership experience in an operations environment preferred
Ability to interpret DMV statutes, policies, and procedures related to motor vehicle titling