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Vice President of Account Management
A company is looking for a Vice President of Account Management. Key Responsibilities Lead the post-sales lifecycle and develop an integrated account management strategy Implement customer health metrics and drive retention and growth through strategic relationships Build and mentor a high-performing team while fostering a culture of excellence Required Qualifications 10+ years of experience in Account Management or Customer Success, with 5+ years in leadership roles Experience in SaaS companies, preferably in FinTech Deep understanding of SaaS metrics such as NRR, churn, and LTV Proven leadership capabilities with experience managing global teams Strong analytical mindset with the ability to translate insights into strategy
A company is looking for a Vice President of Account Management.
Key Responsibilities
Lead the post-sales lifecycle and develop an integrated account management strategy
Implement customer health metrics and drive retention and growth through strategic relationships
Build and mentor a high-performing team while fostering a culture of excellence
Required Qualifications
10+ years of experience in Account Management or Customer Success, with 5+ years in leadership roles
Experience in SaaS companies, preferably in FinTech
Deep understanding of SaaS metrics such as NRR, churn, and LTV
Proven leadership capabilities with experience managing global teams
Strong analytical mindset with the ability to translate insights into strategy