Virginia Licensed Call Center Agent
A company is looking for a Remote Call Center Agent.
Key Responsibilities
Respond to customer inquiries via phone, email, and social media
Assist customers with DMV products, services, and website navigation
Provide positive customer experiences with first contact resolution
Required Qualifications, Training, and Education
Experience in a fast-paced customer service or call center environment
Proficiency in navigating CRM systems and transaction processing tools
Basic knowledge of Wi-Fi and VPN technology
Ability to manage high-volume customer interactions professionally
Multilingual skills are a plus
A company is looking for a Remote Call Center Agent.
Key Responsibilities
Respond to customer inquiries via phone, email, and social media
Assist customers with DMV products, services, and website navigation
Provide positive customer experiences with first contact resolution
Required Qualifications, Training, and Education
Experience in a fast-paced customer service or call center environment
Proficiency in navigating CRM systems and transaction processing tools
Basic knowledge of Wi-Fi and VPN technology
Ability to manage high-volume customer interactions professionally
Multilingual skills are a plus