Virginia Licensed Call Center Rep
A company is looking for a Call Center Representative to assist customers in a remote setting.
Key Responsibilities
Support customer inquiries regarding insurance policies, coverage, and billing issues while offering additional products
Share expertise on products and services to ensure appropriate insurance coverage for customers
Assist customers in setting up new claim reports and provide empathetic support to those recently in accidents
Required Qualifications
A minimum of two years relevant work experience or two years post-secondary education
Property & Casualty license required for sales roles, with the opportunity to obtain it during training
Ability to multitask and navigate multiple computer systems
Customer service experience preferred
Must maintain compliance with licensing requirements as an employee
A company is looking for a Call Center Representative to assist customers in a remote setting.
Key Responsibilities
Support customer inquiries regarding insurance policies, coverage, and billing issues while offering additional products
Share expertise on products and services to ensure appropriate insurance coverage for customers
Assist customers in setting up new claim reports and provide empathetic support to those recently in accidents
Required Qualifications
A minimum of two years relevant work experience or two years post-secondary education
Property & Casualty license required for sales roles, with the opportunity to obtain it during training
Ability to multitask and navigate multiple computer systems
Customer service experience preferred
Must maintain compliance with licensing requirements as an employee