Texas Licensed Call Center Rep

A company is looking for a Call Center Representative to support customer needs in a remote environment. Key Responsibilities Support customer inquiries regarding insurance policies, coverage, and billing issues while offering additional products Share expertise on products and services to ensure appropriate insurance coverage through benefits selling Assist customers recently in accidents by setting up new claim reports and demonstrating empathy Required Qualifications A minimum of two years relevant work experience or two years post-secondary education For sales roles, a Property & Casualty license is required or must be obtained during training Ability to multitask and navigate multiple computer systems Customer service experience is preferred Must have a designated workspace free from distractions and high-speed internet access

May 12, 2025 - 21:07

A company is looking for a Call Center Representative to support customer needs in a remote environment. Key Responsibilities Support customer inquiries regarding insurance policies, coverage, and billing issues while offering additional products Share expertise on products and services to ensure appropriate insurance coverage through benefits selling Assist customers recently in accidents by setting up new claim reports and demonstrating empathy Required Qualifications A minimum of two years relevant work experience or two years post-secondary education For sales roles, a Property & Casualty license is required or must be obtained during training Ability to multitask and navigate multiple computer systems Customer service experience is preferred Must have a designated workspace free from distractions and high-speed internet access