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Application Support Associate
A company is looking for an Associate Application Support. Key Responsibilities Provide phone/chat support and respond to customer inquiries Troubleshoot and resolve customer issues while documenting interactions Assist the Product Success team with web and platform initiatives Required Qualifications 1-2 years of digital marketing experience Prior customer service experience preferred Technological proficiency with various operating systems Ability to manage Help Desk tickets on a national level Experience in quality assurance for core product suite
A company is looking for an Associate Application Support.
Key Responsibilities
Provide phone/chat support and respond to customer inquiries
Troubleshoot and resolve customer issues while documenting interactions
Assist the Product Success team with web and platform initiatives
Required Qualifications
1-2 years of digital marketing experience
Prior customer service experience preferred
Technological proficiency with various operating systems
Ability to manage Help Desk tickets on a national level
Experience in quality assurance for core product suite
