Bilingual Account Servicing Specialist

A company is looking for an Account Servicing Specialist - Bilingual. Key Responsibilities Perform outbound calls on past due customer accounts to resolve delinquency Research delinquent accounts and determine the best course of resolution actions Process payments over the phone and provide relief options to customers in hardship Required Qualifications Associate's degree in business, finance, communication, marketing, or related field OR relevant applicable experience Strong computer skills including Word, Excel, and email Availability for two evening shifts per week and one Saturday shift every five weeks Professional phone presence and ability to handle stressful conversations Strong typing skills

Mar 28, 2025 - 01:37

A company is looking for an Account Servicing Specialist - Bilingual. Key Responsibilities Perform outbound calls on past due customer accounts to resolve delinquency Research delinquent accounts and determine the best course of resolution actions Process payments over the phone and provide relief options to customers in hardship Required Qualifications Associate's degree in business, finance, communication, marketing, or related field OR relevant applicable experience Strong computer skills including Word, Excel, and email Availability for two evening shifts per week and one Saturday shift every five weeks Professional phone presence and ability to handle stressful conversations Strong typing skills