Bilingual Customer Care Guide

A company is looking for a Customer Care Guide who is passionate about bicycles and customer service. Key Responsibilities Resolve and troubleshoot retailer issues while managing communication with partners Elevate customer service by helping stores deliver outstanding service to consumers Collaborate with sales representatives and territory managers to provide seamless customer service Required Qualifications Fluency in both French and English Strong desire to be part of a top-tier customer service team Ability to build and maintain strong customer relationships Sense of urgency to meet customer needs promptly Experience in the bicycle industry is a plus

Apr 1, 2025 - 20:44

A company is looking for a Customer Care Guide who is passionate about bicycles and customer service. Key Responsibilities Resolve and troubleshoot retailer issues while managing communication with partners Elevate customer service by helping stores deliver outstanding service to consumers Collaborate with sales representatives and territory managers to provide seamless customer service Required Qualifications Fluency in both French and English Strong desire to be part of a top-tier customer service team Ability to build and maintain strong customer relationships Sense of urgency to meet customer needs promptly Experience in the bicycle industry is a plus