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Telecom Solutions Director
A company is looking for a Director, Telecom Shared Solutions. Key Responsibilities Identify and implement opportunities to increase effectiveness and efficiency Oversee the evaluation and analysis of implementations, ensuring smooth transitions Drive innovation in cloud-based CCaaS platforms and evaluate emerging contact center technologies Required Qualifications 7+ years of strategic planning and telephony experience Bachelor's Degree in Telecommunications, Information Technology, or a related field preferred Previous experience managing a team Experience with cloud-based telephony platforms (e.g., Amazon Connect, Twilio) Proven experience with telephony systems architecture, design, and implementation
A company is looking for a Director, Telecom Shared Solutions.
Key Responsibilities
Identify and implement opportunities to increase effectiveness and efficiency
Oversee the evaluation and analysis of implementations, ensuring smooth transitions
Drive innovation in cloud-based CCaaS platforms and evaluate emerging contact center technologies
Required Qualifications
7+ years of strategic planning and telephony experience
Bachelor's Degree in Telecommunications, Information Technology, or a related field preferred
Previous experience managing a team
Experience with cloud-based telephony platforms (e.g., Amazon Connect, Twilio)
Proven experience with telephony systems architecture, design, and implementation