Care Center Representative
A company is looking for a Care Center Representative to provide support and assistance in a service-oriented environment.
Key Responsibilities
Answer emergency and non-emergency calls, dispatching responses as needed
Provide compassionate customer support and monitor medical alerts and alarms
Record call details in real-time and maintain accurate customer information
Required Qualifications, Training, and Education
High School Diploma or GED required
0-1 year of customer service experience, preferably in a contact center or healthcare setting
Proficient typing skills (35 WPM) and familiarity with customer service software preferred
Willingness to work weekends, overtime, and flexible hours as needed
Minimum internet speeds of 25Mbps download and 5Mbps upload required
A company is looking for a Care Center Representative to provide support and assistance in a service-oriented environment.
Key Responsibilities
Answer emergency and non-emergency calls, dispatching responses as needed
Provide compassionate customer support and monitor medical alerts and alarms
Record call details in real-time and maintain accurate customer information
Required Qualifications, Training, and Education
High School Diploma or GED required
0-1 year of customer service experience, preferably in a contact center or healthcare setting
Proficient typing skills (35 WPM) and familiarity with customer service software preferred
Willingness to work weekends, overtime, and flexible hours as needed
Minimum internet speeds of 25Mbps download and 5Mbps upload required