Client Success Team Manager

A company is looking for a Client Success Team Manager to lead efforts in ensuring client satisfaction and success with AI-driven solutions. Key Responsibilities Monitor client health metrics and develop strategies for product adoption and retention Guide clients through their AI journey and maximize utilization of AI solutions Oversee onboarding processes and ensure seamless transitions from Sales to Client Success Required Qualifications 5+ years in Client Success, Account Management, or Consulting, preferably in AI, SaaS, or FinTech Proven ability to drive KPIs, retention, and client expansion metrics Strong expertise in AI-powered solutions and consulting on implementation Experience coaching teams on client engagement and strategic expansion Proficiency in CRM systems, particularly Salesforce, ensuring data integrity

Apr 1, 2025 - 20:39

A company is looking for a Client Success Team Manager to lead efforts in ensuring client satisfaction and success with AI-driven solutions. Key Responsibilities Monitor client health metrics and develop strategies for product adoption and retention Guide clients through their AI journey and maximize utilization of AI solutions Oversee onboarding processes and ensure seamless transitions from Sales to Client Success Required Qualifications 5+ years in Client Success, Account Management, or Consulting, preferably in AI, SaaS, or FinTech Proven ability to drive KPIs, retention, and client expansion metrics Strong expertise in AI-powered solutions and consulting on implementation Experience coaching teams on client engagement and strategic expansion Proficiency in CRM systems, particularly Salesforce, ensuring data integrity