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Contact Center Architect
A company is looking for a Contact Center Enterprise Architect, Remote. Key Responsibilities Define and communicate the strategic roadmap for transforming contact center architecture Lead the discovery process to analyze the current state and identify innovative solutions Guide the development and implementation of architectural frameworks and documentation Required Qualifications Bachelor's degree in computer science, information systems, or a STEM-related field 8+ years of enterprise and solution architecture experience 6+ years of full lifecycle software engineering experience 3+ years of contact center solution architecture experience Proficient experience in leveraging cloud technologies for contact center solutions
A company is looking for a Contact Center Enterprise Architect, Remote.
Key Responsibilities
Define and communicate the strategic roadmap for transforming contact center architecture
Lead the discovery process to analyze the current state and identify innovative solutions
Guide the development and implementation of architectural frameworks and documentation
Required Qualifications
Bachelor's degree in computer science, information systems, or a STEM-related field
8+ years of enterprise and solution architecture experience
6+ years of full lifecycle software engineering experience
3+ years of contact center solution architecture experience
Proficient experience in leveraging cloud technologies for contact center solutions