Customer Success Manager - Alabama Licensed
A company is looking for a Customer Success Manager to enhance customer experience and drive successful outcomes.
Key Responsibilities
Drive adoption, retention, and expansion among customers by understanding their needs and crafting success plans
Build and manage key stakeholder relationships to enhance awareness and account health
Collaborate with sales, marketing, and product teams to strategize throughout the customer success journey
Required Qualifications
Proven ability to build relationships and earn customer trust
Experience in organizing and leading project implementations
Strong technical skills and a willingness to learn new software
Experience in Educational Administration and/or SaaS implementations
Ability to travel 10-20% of the time
A company is looking for a Customer Success Manager to enhance customer experience and drive successful outcomes.
Key Responsibilities
Drive adoption, retention, and expansion among customers by understanding their needs and crafting success plans
Build and manage key stakeholder relationships to enhance awareness and account health
Collaborate with sales, marketing, and product teams to strategize throughout the customer success journey
Required Qualifications
Proven ability to build relationships and earn customer trust
Experience in organizing and leading project implementations
Strong technical skills and a willingness to learn new software
Experience in Educational Administration and/or SaaS implementations
Ability to travel 10-20% of the time