Customer Success Quote Analyst

A company is looking for a Customer Success Quote Analyst to manage renewal quoting activities and enhance customer experience. Key Responsibilities Drive effectiveness and reduce time spent on renewal quote creation Create, review, amend, and track customer renewal agreements for all products and services Collaborate with Renewal and Licensing teams to ensure timely and accurate quoting processes Required Qualifications Bachelor's Degree or 3+ years' experience in an Operations or Product role within a B2B organization Experience in Customer Success Operations, Contract Creation, or similar roles Prior experience using Salesforce or similar CRM; familiarity with Gainsight, NetSuite, and Walk-Me is desirable Ability to effectively use business tools such as e-mail and spreadsheets Experience in identifying process gaps and improving business processes

Mar 24, 2025 - 22:26

A company is looking for a Customer Success Quote Analyst to manage renewal quoting activities and enhance customer experience. Key Responsibilities Drive effectiveness and reduce time spent on renewal quote creation Create, review, amend, and track customer renewal agreements for all products and services Collaborate with Renewal and Licensing teams to ensure timely and accurate quoting processes Required Qualifications Bachelor's Degree or 3+ years' experience in an Operations or Product role within a B2B organization Experience in Customer Success Operations, Contract Creation, or similar roles Prior experience using Salesforce or similar CRM; familiarity with Gainsight, NetSuite, and Walk-Me is desirable Ability to effectively use business tools such as e-mail and spreadsheets Experience in identifying process gaps and improving business processes