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DAI ERP Help Desk Specialist
A company is looking for a DAI ERP Help Desk Analyst. Key Responsibilities Assist customers with DAI issues and escalate tickets as needed Prioritize and track submitted issues, responding to tickets in a timely manner Create and maintain client training materials and update internal documentation Required Qualifications Active Secret Clearance is required 1-2 years' experience supporting DAI in one or more process areas 1-2 years' experience with financial management services and ERP/accounting systems Experience in developing and delivering training materials A bachelor's degree in accounting, finance, business, or a related field is preferred
A company is looking for a DAI ERP Help Desk Analyst.
Key Responsibilities
Assist customers with DAI issues and escalate tickets as needed
Prioritize and track submitted issues, responding to tickets in a timely manner
Create and maintain client training materials and update internal documentation
Required Qualifications
Active Secret Clearance is required
1-2 years' experience supporting DAI in one or more process areas
1-2 years' experience with financial management services and ERP/accounting systems
Experience in developing and delivering training materials
A bachelor's degree in accounting, finance, business, or a related field is preferred