Director of Central Operations

A company is looking for a Director of Central Operations, 100% Remote. Key Responsibilities Oversee and optimize the Patient Connection Center and Clinical Operations to enhance efficiency and performance Utilize data analytics to monitor performance against operational KPIs and implement process improvements Lead workforce management strategies, including recruitment, training, and operational education of clinical staff Required Qualifications Bachelor's degree in Business Administration, Healthcare Management, Operations, or a related field (Master's preferred) 8-10 years of experience in operations management, preferably in healthcare or clinical settings Strong analytics and reporting skills with experience in managing call centers or clinical operations Proven ability to lead cross-functional teams and drive complex initiatives to completion Experience with compliance, regulatory requirements, and quality assurance in a healthcare setting is a plus

Apr 5, 2025 - 06:26

A company is looking for a Director of Central Operations, 100% Remote. Key Responsibilities Oversee and optimize the Patient Connection Center and Clinical Operations to enhance efficiency and performance Utilize data analytics to monitor performance against operational KPIs and implement process improvements Lead workforce management strategies, including recruitment, training, and operational education of clinical staff Required Qualifications Bachelor's degree in Business Administration, Healthcare Management, Operations, or a related field (Master's preferred) 8-10 years of experience in operations management, preferably in healthcare or clinical settings Strong analytics and reporting skills with experience in managing call centers or clinical operations Proven ability to lead cross-functional teams and drive complex initiatives to completion Experience with compliance, regulatory requirements, and quality assurance in a healthcare setting is a plus