Director of Customer Services

A company is looking for a Director of Services. Key Responsibilities Lead and manage service delivery operations to ensure operational excellence Oversee large teams and foster collaboration and talent development Utilize project management tools and methodologies to coordinate projects effectively Required Qualifications 7-10 years of experience in a leadership role within Service Delivery or Project Management, preferably in a SaaS environment Proven track record of managing large teams Experience with project coordination or project management tools (e.g., Jira, Trello, Asana) Bachelor's degree in Business Administration, Management, or a related field; advanced degree preferred

Mar 31, 2025 - 18:11
 0
Director of Customer Services
A company is looking for a Director of Services. Key Responsibilities Lead and manage service delivery operations to ensure operational excellence Oversee large teams and foster collaboration and talent development Utilize project management tools and methodologies to coordinate projects effectively Required Qualifications 7-10 years of experience in a leadership role within Service Delivery or Project Management, preferably in a SaaS environment Proven track record of managing large teams Experience with project coordination or project management tools (e.g., Jira, Trello, Asana) Bachelor's degree in Business Administration, Management, or a related field; advanced degree preferred