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Director of Customer Strategy
A company is looking for a Director of Customer Strategy, Marketplace Promotions. Key Responsibilities Develop client strategies for Amazon promotions, deals, and coupons to achieve growth and profitability goals Drive execution by creating scalable processes and actionable playbooks for client-facing teams Establish training programs for Customer Success Managers on best practices and promote innovation through experimentation Required Qualifications 7+ years of relevant leadership experience in Client Services, Ecommerce Management, or similar roles People management experience leading teams in ecommerce settings Experience with Amazon promotions and deals is required Experience influencing stakeholders and leading cross-functional teams Familiarity with Amazon ads and retail media is a plus
A company is looking for a Director of Customer Strategy, Marketplace Promotions.
Key Responsibilities
Develop client strategies for Amazon promotions, deals, and coupons to achieve growth and profitability goals
Drive execution by creating scalable processes and actionable playbooks for client-facing teams
Establish training programs for Customer Success Managers on best practices and promote innovation through experimentation
Required Qualifications
7+ years of relevant leadership experience in Client Services, Ecommerce Management, or similar roles
People management experience leading teams in ecommerce settings
Experience with Amazon promotions and deals is required
Experience influencing stakeholders and leading cross-functional teams
Familiarity with Amazon ads and retail media is a plus
