Director of Incident Management

A company is looking for a Director of Incident Management. Key Responsibilities Lead and manage the Incident Management team, ensuring timely and effective response to incidents Develop and implement incident management policies, procedures, and best practices Coordinate with cross-functional teams to identify, analyze, and resolve incidents Required Qualifications Bachelor's degree in computer science, Information Technology, or a related field; advanced degree preferred Minimum of 15 years of experience in incident management, with at least 5 years in a leadership role Strong knowledge of cloud infrastructure (AWS, Azure, or Google Cloud) and mobile application development Experience in the healthcare industry and familiarity with medical device regulations Certifications such as ITIL, CISSP, or CISM are a plus

Mar 24, 2025 - 20:43

A company is looking for a Director of Incident Management. Key Responsibilities Lead and manage the Incident Management team, ensuring timely and effective response to incidents Develop and implement incident management policies, procedures, and best practices Coordinate with cross-functional teams to identify, analyze, and resolve incidents Required Qualifications Bachelor's degree in computer science, Information Technology, or a related field; advanced degree preferred Minimum of 15 years of experience in incident management, with at least 5 years in a leadership role Strong knowledge of cloud infrastructure (AWS, Azure, or Google Cloud) and mobile application development Experience in the healthcare industry and familiarity with medical device regulations Certifications such as ITIL, CISSP, or CISM are a plus