![Building A Digital PR Strategy: 10 Essential Steps for Beginners [With Examples]](https://buzzsumo.com/wp-content/uploads/2023/09/Building-A-Digital-PR-Strategy-10-Essential-Steps-for-Beginners-With-Examples-bblog-masthead.jpg)
![How One Brand Solved the Marketing Attribution Puzzle [Video]](https://contentmarketinginstitute.com/wp-content/uploads/2025/03/marketing-attribution-model-600x338.png?#)
![How to Use GA4 to Track Social Media Traffic: 6 Questions, Answers and Insights [VIDEO]](https://www.orbitmedia.com/wp-content/uploads/2023/06/ab-testing.png)
![[Hybrid] Graphic Designer in Malaysia](https://a5.behance.net/920d3ca46151f30e69b60159b53d15e34fb20338/img/site/generic-share.png)
Director of Onboarding
A company is looking for a Director of Onboarding, Enterprise. Key Responsibilities Lead and develop a team of Onboarding Specialists to ensure high customer utilization and successful onboarding Design and improve the onboarding customer journey while standardizing processes and training materials Monitor onboarding performance metrics and implement strategies for risk mitigation and customer retention Required Qualifications 8+ years in Customer Success, Account Management, or related roles, with 3+ years in a leadership position Experience in SaaS, preferably in the dental or healthcare industry Proven ability to build and manage high-performing teams Demonstrated experience in developing customer onboarding strategies to enhance retention and growth Bachelor's degree required; MBA or equivalent advanced degree is a plus
A company is looking for a Director of Onboarding, Enterprise.
Key Responsibilities
Lead and develop a team of Onboarding Specialists to ensure high customer utilization and successful onboarding
Design and improve the onboarding customer journey while standardizing processes and training materials
Monitor onboarding performance metrics and implement strategies for risk mitigation and customer retention
Required Qualifications
8+ years in Customer Success, Account Management, or related roles, with 3+ years in a leadership position
Experience in SaaS, preferably in the dental or healthcare industry
Proven ability to build and manage high-performing teams
Demonstrated experience in developing customer onboarding strategies to enhance retention and growth
Bachelor's degree required; MBA or equivalent advanced degree is a plus