Fiber Operations Support Coordinator

A company is looking for a Fiber Operations Support Coordinator. Key Responsibilities Coordinate the resolution of construction-related concerns and damages Provide day-of-job support for field technicians and local operations teams Monitor work orders for quality and assist with operational analytics Required Qualifications Two or more years of experience in a customer service role, preferably in telco or internet services User-experience with scheduling and dispatching software is preferred Experience in dispatching, vendor management, and data analytics is an asset Knowledge of construction practices is a plus Experience with property management or dealing with HOAs is preferred

Apr 17, 2025 - 02:23

A company is looking for a Fiber Operations Support Coordinator. Key Responsibilities Coordinate the resolution of construction-related concerns and damages Provide day-of-job support for field technicians and local operations teams Monitor work orders for quality and assist with operational analytics Required Qualifications Two or more years of experience in a customer service role, preferably in telco or internet services User-experience with scheduling and dispatching software is preferred Experience in dispatching, vendor management, and data analytics is an asset Knowledge of construction practices is a plus Experience with property management or dealing with HOAs is preferred