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Field Support Technician
A company is looking for a Field Support Technician - US Based Remote. Key Responsibilities Install, configure, and upgrade operating systems and software, as well as assemble and configure hardware Troubleshoot hardware and software issues, and assist users with technical problems Maintain support request tickets and manage hardware asset inventory within ServiceNow Required Qualifications Two years of college-level coursework in computer science, information technology, or a related field Two years of experience in computer installation, maintenance, and repair in a support environment Extensive hands-on experience with Windows 10, Microsoft Office 365, and MacOS Experience with Ivanti LANDesk and McAfee products Familiarity with Windows Deployment Toolkit for Imaging
A company is looking for a Field Support Technician - US Based Remote.
Key Responsibilities
Install, configure, and upgrade operating systems and software, as well as assemble and configure hardware
Troubleshoot hardware and software issues, and assist users with technical problems
Maintain support request tickets and manage hardware asset inventory within ServiceNow
Required Qualifications
Two years of college-level coursework in computer science, information technology, or a related field
Two years of experience in computer installation, maintenance, and repair in a support environment
Extensive hands-on experience with Windows 10, Microsoft Office 365, and MacOS
Experience with Ivanti LANDesk and McAfee products
Familiarity with Windows Deployment Toolkit for Imaging