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Head of Service Delivery
A company is looking for a Head of Service Delivery to oversee operations and drive process improvements in a dynamic agency environment. Key Responsibilities Drive process improvement across project management, delivery, and financial tracking Lead human resources management including hiring, onboarding, and training Manage financial operations including tracking invoices and legal documentation Required Qualifications 5+ years of experience in operational leadership within a digital/creative agency Strong understanding of the EOS operating framework Experience with modern productivity tools like Notion or ClickUp and automation tools Ability to thrive in a fast-paced, entrepreneurial environment Experience working remotely and managing distributed teams
A company is looking for a Head of Service Delivery to oversee operations and drive process improvements in a dynamic agency environment.
Key Responsibilities
Drive process improvement across project management, delivery, and financial tracking
Lead human resources management including hiring, onboarding, and training
Manage financial operations including tracking invoices and legal documentation
Required Qualifications
5+ years of experience in operational leadership within a digital/creative agency
Strong understanding of the EOS operating framework
Experience with modern productivity tools like Notion or ClickUp and automation tools
Ability to thrive in a fast-paced, entrepreneurial environment
Experience working remotely and managing distributed teams