Health Support Coordinator

A company is looking for a Health Support Coordinator to provide support within the Care Management team. Key Responsibilities Manage and respond to Utilization Management, Case Management, and Disease Management requests Maintain customer service excellence during all interactions with members and providers Assist with workflow processes and provide referrals to health coaches for member outreach Required Qualifications, Training, and Education 2+ years of related experience Bachelor's or Associate degree preferred Experience in a call center environment is advantageous Knowledge of Medicare and Medicaid is a plus Familiarity with claims processes and BCBSMN products preferred

Apr 8, 2025 - 23:02

A company is looking for a Health Support Coordinator to provide support within the Care Management team. Key Responsibilities Manage and respond to Utilization Management, Case Management, and Disease Management requests Maintain customer service excellence during all interactions with members and providers Assist with workflow processes and provide referrals to health coaches for member outreach Required Qualifications, Training, and Education 2+ years of related experience Bachelor's or Associate degree preferred Experience in a call center environment is advantageous Knowledge of Medicare and Medicaid is a plus Familiarity with claims processes and BCBSMN products preferred