Home Care Regional Client Manager

A company is looking for a Regional Client Manager who will create a seamless and high-quality experience for clients in coordination with partner agencies. Key Responsibilities Manage relationships with partner agencies to understand client needs and develop care plans Provide exceptional service to clients and caregivers by guiding them through the care process and managing care schedules Collaborate across teams to ensure a seamless client experience and manage escalations effectively Required Qualifications 3+ years of experience in client or patient management or demanding customer service roles Strong sense of ownership and proven track record in managing processes Ability to work autonomously and prioritize competing tasks effectively Commitment to providing high-quality care and exceptional customer service Flexibility to respond to client needs during evenings or weekends as required

Apr 3, 2025 - 23:52

A company is looking for a Regional Client Manager who will create a seamless and high-quality experience for clients in coordination with partner agencies. Key Responsibilities Manage relationships with partner agencies to understand client needs and develop care plans Provide exceptional service to clients and caregivers by guiding them through the care process and managing care schedules Collaborate across teams to ensure a seamless client experience and manage escalations effectively Required Qualifications 3+ years of experience in client or patient management or demanding customer service roles Strong sense of ownership and proven track record in managing processes Ability to work autonomously and prioritize competing tasks effectively Commitment to providing high-quality care and exceptional customer service Flexibility to respond to client needs during evenings or weekends as required