IT Service Delivery Coordinator

A company is looking for an IT Service Delivery Coordinator - AV. Key Responsibilities Manage technician scheduling for remote and onsite support, installation services, and project execution Oversee product orders and resource allocation for installation projects Coordinate with various teams to resolve escalations and ensure consistent service delivery Required Qualifications Associate degree and 2 years of experience in dispatch/coordination/project management or equivalent experience Understanding of IT terminology and PSA ticketing systems Knowledge of IT service delivery principles, including incident and change management Project Management Professional (PMP) or similar certification is preferred

Apr 7, 2025 - 23:58
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IT Service Delivery Coordinator
A company is looking for an IT Service Delivery Coordinator - AV. Key Responsibilities Manage technician scheduling for remote and onsite support, installation services, and project execution Oversee product orders and resource allocation for installation projects Coordinate with various teams to resolve escalations and ensure consistent service delivery Required Qualifications Associate degree and 2 years of experience in dispatch/coordination/project management or equivalent experience Understanding of IT terminology and PSA ticketing systems Knowledge of IT service delivery principles, including incident and change management Project Management Professional (PMP) or similar certification is preferred