Kansas Licensed Healthcare Customer Service

A company is looking for a Healthcare Customer Service Representative. Key Responsibilities Provide efficient customer service by addressing inquiries related to claims, eligibility, and financial concerns Assist customers with portal navigation and document calls thoroughly Maintain professionalism while adhering to service level agreements and production targets Required Qualifications High school diploma or G.E.D Two or more years of inbound telephone customer service experience Proficient in personal computers and applications such as Outlook, Microsoft Word, and Excel Experience in the healthcare industry, particularly with Medicaid knowledge, is preferred Ability to work in a fast-paced environment and manage time effectively

Mar 31, 2025 - 08:36

A company is looking for a Healthcare Customer Service Representative. Key Responsibilities Provide efficient customer service by addressing inquiries related to claims, eligibility, and financial concerns Assist customers with portal navigation and document calls thoroughly Maintain professionalism while adhering to service level agreements and production targets Required Qualifications High school diploma or G.E.D Two or more years of inbound telephone customer service experience Proficient in personal computers and applications such as Outlook, Microsoft Word, and Excel Experience in the healthcare industry, particularly with Medicaid knowledge, is preferred Ability to work in a fast-paced environment and manage time effectively