MS Engineer
A company is looking for an MS Engineer to provide technical support and ensure customer satisfaction.
Key Responsibilities:
Develop and share technical solutions with customers and team members
Interface with customers' technical and business teams for problem resolution
Create clear and concise documentation outlining issues, risks, solutions, and request closures
Required Qualifications:
Intermediate understanding of network design
Knowledge of firewalls including Palo Alto, Cisco ASA, Cisco Firepower, and Fortinet
Experience in task and incident management
Certifications such as CCNA or ACSA are advantageous
A company is looking for an MS Engineer to provide technical support and ensure customer satisfaction.
Key Responsibilities:
Develop and share technical solutions with customers and team members
Interface with customers' technical and business teams for problem resolution
Create clear and concise documentation outlining issues, risks, solutions, and request closures
Required Qualifications:
Intermediate understanding of network design
Knowledge of firewalls including Palo Alto, Cisco ASA, Cisco Firepower, and Fortinet
Experience in task and incident management
Certifications such as CCNA or ACSA are advantageous