North Carolina Licensed Call Center Representative

A company is looking for a Call Center Representative to support customer inquiries and service needs. Key Responsibilities Assist customers with inquiries regarding insurance coverage, rates, and billing issues Promote and sell additional products based on customer needs Handle claims for customers involved in accidents with empathy and support Required Qualifications A minimum of two years relevant work experience, or two years post-secondary education Property & Casualty license required for sales roles, with training provided for licensing Ability to multitask and navigate multiple computer systems Experience in a customer service environment Availability for a full-time schedule including evenings and weekends

Mar 31, 2025 - 16:05

A company is looking for a Call Center Representative to support customer inquiries and service needs. Key Responsibilities Assist customers with inquiries regarding insurance coverage, rates, and billing issues Promote and sell additional products based on customer needs Handle claims for customers involved in accidents with empathy and support Required Qualifications A minimum of two years relevant work experience, or two years post-secondary education Property & Casualty license required for sales roles, with training provided for licensing Ability to multitask and navigate multiple computer systems Experience in a customer service environment Availability for a full-time schedule including evenings and weekends