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Property & Casualty Licensed Member Associate
A company is looking for a Member Experience Associate - Retention. Key Responsibilities Manage high volume customer communications to resolution Analyze customer needs and provide innovative solutions to enhance satisfaction Negotiate policy renewals and document all interactions in tracking systems Required Qualifications Minimum of two years in a call center environment Preferred experience in retention call center roles Property & Casualty license required Able to multitask and work independently in a remote setting Proficient in phone applications and G-Suite
A company is looking for a Member Experience Associate - Retention.
Key Responsibilities
Manage high volume customer communications to resolution
Analyze customer needs and provide innovative solutions to enhance satisfaction
Negotiate policy renewals and document all interactions in tracking systems
Required Qualifications
Minimum of two years in a call center environment
Preferred experience in retention call center roles
Property & Casualty license required
Able to multitask and work independently in a remote setting
Proficient in phone applications and G-Suite